Terms of Use

Kim&Co. provides this site as a service to its customers. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms.

Site Contents
Occasionally there may be information on kimco.ca that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your kimco.ca purchase you may return it to Kim&Co. Please see our Return Policy.

Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this website are copyrights, trademarks, and/or other intellectual property owned, controlled or licensed by Kim&co.

This site and all its contents are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on the site for your personal use only. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents, the site or any related software.

Our Privacy Policy
We at Kim&Co. value and respect our customers and protect their privacy. We collect customer information to process your order, in an effort to improve our service and to inform you about our products, special events, and promotions. We do not sell or rent the information you provide to us online to third parties. If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.

We collect information (such as your name, e-mail address, mailing address, and phone number) that you provide when you place an order; participate in a contest, promotion, or survey. We also maintain a record of your birth date, product interests, personal interests, and your purchases online. When you make an online purchase from www.kimco.ca, we use your information to process your order. We will also send you e-mails to inform you about your order status, and we may even contact you via phone, Canada Post or e-mail if we have other questions regarding your order.

We may also send you e-mails for statistical reports to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through Canada Post.

We do NOT share your information with third parties. We share relevant information only with those parties entrusted with the processing of your account and the fulfillment of your order. We have established procedures to protect your privacy and we uphold this vigorously.

Links to other Web sites and services
Kimco.ca may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.

Colors
We make every effort to display as accurately as possible the colors of our products. However, the actual colors that you see depend on your monitor and it’s color calibration, and we cannot guarantee that your monitor will display any of the colors accurately.

Online pricing
All prices quoted are in Canadian dollars and do not include any applicable taxes.

Payment options
We accept Visa and Master Card. If you can or wish not to pay by using a credit card, we can accept a wire transfer payment. Please contact our Customer Service for more details.

Order processing
Most in-stock orders ship within 48 hours, Monday to Friday. Orders placed on holidays or weekends will be processed the next business day.

How to place an order

What if you don't want to send personal information over the Internet?
If you do not want to put your personal information online, you can always order by sending us an e-mail, by calling us or by sending us a fax. Please see the contact us section for details.

How to access, change, or delete your personal information
You can access, change, or delete your information online at any time. To access your information simply sign in and review, edit, or delete your personal information.

More questions?
You can always contact Kim&Co. Customer Service in any of these ways: